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How New FIRS Training Strategy Will Save Billions In Few Years

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For big and critical organisations such the Federal Inland Revenue Service (FIRS) which has a workforce of over 11,000 staff, the issue of human capacity development is a big deal. With the preponderance of technology in all facets of human endeavour, the world keeps evolving by the day; and the workforce of such organisations like the FIRS needs to evolve at a higher speed per day in order to stay ahead of evolving trends.
This is the rationale for the frequent subject-matter training which the FIRS schedules for all staff. To sharpen the skills of staff, the Management expects that all staff of the Service, including contract drivers, should be trained on their job functions at least once in two years- that is, as a worst-case scenario. In practice, staff could get training on their job functions at an average rate of three times in one year. To achieve the above schedule, it becomes inevitable that the Service has to spend a lot of money on training. Considering the high cost of training using consultants in Nigeria at the moment, the cost of achieving high quality training for all of FIRS workforce over a two-year period could run into billions of Naira; and since such trainings are a necessity, the Service would have no option other than to pay for its staff development.

Group Lead of FIRS General Services Group (GSG), Ahmed M. Muhammed, supervises Career and Skills Development Department.

Recently, in line with its policy of cost saving and obtaining value for money, the Service introduced a new training strategy—Train the Trainer Strategy. The Management called for applications from suitably qualified staff to serve as Subject Matter Experts and from the numerous applications, selected outstanding staff who have expert knowledge of the subject matter, deploying them to handle various programs based on their expertise. As a result, FIRS does not need to utilise training consultants for all capacity building programs; the Service needs only to outsource experts to handle trainings where internal capacity is not available.
The Service has deployed the above strategy for about six months now and it is working seamlessly so far. During the strategy assessment engagement recently, some of the trainees as well as the facilitators praised FIRS Management for thinking out of the box. A class of staff who were undergoing a training on Fundamentals of Taxation at the FIRS training school in Durumi, Area 1, Abuja, gave a standing ovation to one of their colleagues after handling the training.

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Reacting to the development, one of the trainees said that he was happy that the FIRS Management is now using FIRS staff to train FIRS staff. He said: “This is a great initiative by the Management. You can see that everyone is happy. You are motivated because the person standing before you is also your colleague. You are freer to ask them questions, the class becomes more relaxed and interactive. You are also motivated to learn the subject matter so that one day, you can stand before other colleagues and lecture them. This is commendable and we want the Management to keep it up. Apart from making the class more relaxed, it also saves costs. Using this strategy, the Management does not need to always use training consultants. We can save the money and use it for other pressing needs of the Service. It also helps both the trainers and the trainees; the trainers would internalise the subject matter more if they keep teaching other staff; because you would not want to come here and mess up yourself, you would try to read the subject matter very well. By doing so, the trainers are equipping themselves more. For the trainees, you are challenged and motivated to do better”.
Responding to accolades, one of the trainers said “We will report back to the Management that you said that this strategy is good. We also believe that it is good. Thank you very much”, the trainer said.

Director of FIRS Career and Skills Development Department, Mrs. Angel Fadahunsi
The Director of Career and Skills Development Department of the FIRS, Mrs. Angel Fadahunsi, said that the Service is convinced that using competent staff to train other staff would be more productive.
“Yes, that is the way the Service is going. Why should we be paying consultants to come and train our staff when we have the capacity to train ourselves? There is no reason for that. This is one of my Department’s 2022 Key Performance Indicators (KPI) and we are working hard to achieve it. By next year, more training programs which were outsourced will be handled by staff. We are not outsourcing them any longer. You can see that both the trainers and the trainees are happy; and at the same time, the Management is saving money. We are using our competent staff to train other staff. This is the way the Service is going and it’s just one of many innovations that the ECFIRS has encouraged us to adopt; watch out for more” she said.
Kelechi Okoronkwo is a Technical Staff to FIRS Executive Chairman.

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Senate Moves To Slash Data Prices, Calls For FG’s Intervention

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The senate has called on the federal government to take urgent action to address the rising cost of data services in the country.

During Wednesday’s plenary, lawmakers debated a motion sponsored by Asuquo Ekpeyong, senator representing Cross River south, highlighting the financial strain caused by recent hike in data tariffs.

Ekpeyong warned that the surge in data costs was a major setback for young Nigerians who depend on the internet for their livelihoods.

He argued that many young people use digital platforms for freelancing, e-commerce, content creation, and software development, making affordable internet access crucial to their economic survival.

“Telecommunication providers in Nigeria have recently increased the cost of data services by as much as 200%. A move that has placed significant financial strain on millions of Nigerians, especially young people who rely on the internet for their livelihood,” he said.

“Young Nigerians have embraced the digital economy, leveraging the internet for various income-generating activities including freelancing and remote work, direct marketing and social media management, e-commerce, content creation on various platforms, online training, software development, web design, mobile app creation, content creation of various platforms, online education, etc.

“The senate notes that young Nigerians have embraced the digital economy, leveraging the internet for their livelihood, leaving them heavily dependent on mobile telecommunications companies for internet access, and that the sudden and substantial increase in data cost threatens their economic survival and limits access to critical digital services.

“The senate is further concerned that the reasons provided by telecom providers for the data price hike, including high operational costs of favourable exchanges, are untenable, and appears that instead of addressing the root causes of the high cost of doing business in Nigeria, the burden is being unfairly transferred to end-users.

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“Senate is aware that the high cost of doing business in Nigeria is driven by multiple challenges, such as increased operational risk and insurance costs.

“The senate believes that urgent government intervention is required to ensure that affordable internet access remains available to all Nigerians, particularly to the young Nigerians who are at the backbone of Nigeria’s digital economy.

“The senate accordingly resolves to urge the federal government to engage with telecommunication providers to review the recent increase in data costs and ensure the pricing remains fair and affordable for all Nigerians.”

The motion was seconded by Titus Zam, senator representing Benue north-west, and received the support of other lawmakers.

Victor Umeh, senator representing Anambra central, criticised not just the rising cost of data but also increases in telecom charges and Pay TV tariffs, accusing regulatory bodies of failing to protect Nigerians.

“If you buy airtime or data, within minutes, you are out of it. Nigerians are suffering so much, and we cannot turn a blind eye,” he said.

Sadiq Umar, senator representing Kwara North, warned that the price hike disproportionately affects young people, who form a significant part of Nigeria’s workforce.

“These service providers must make life easier for young Nigerians, not harder. The government needs to step in before this situation worsens,” he said.

Lawmakers urged the federal government to engage telecom providers to review and reduce the recent increase in data costs.

They also called on the ministry of communications, innovation, and digital economy to develop a policy framework for affordable internet access.

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Lawmakers further recommended the creation of tech hubs across the country to provide free or subsidised internet for entrepreneurs, students, and innovators.

They also directed the senate committee on communications to investigate the factors driving high data costs and propose solutions to make the telecom sector more business-friendly.

Following the debate, Senate President Godswill Akpabio put the motion to a vote, and it was unanimously adopted.

Akpabio praised Ekpeyong for raising the issue, saying the intervention would support young entrepreneurs and ensure fair pricing in the digital economy.

“This motion, when implemented, will assist our young entrepreneurs, not only to remain in business but also to ensure that they have affordable pricing that allows them to generate profits,” he said.

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UBA dividend payment lifts market with N369bn gain

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The stock market opened the week on a positive note, with investors gaining N369 billion and performance indices rising by 0.56 per cent on Monday.

Specifically, the Nigerian Exchange Ltd. (NGX) market capitalisation increased by 0.56 per cent to N66.188 trillion from an opening of N65.819 trillion recorded on Friday.

The All-Share Index also rose by 0.56 per cent, or 588.43 points, to close at 105,551.39, up from 104,962.96 posted on Friday.

The surge in market capitalisation was due to the United Bank for Africa’s announcement of three Naira as dividend payment to shareholders, thereby boosting investor confidence in the banking sector of the market.

The market breadth closed positive, with 25 gainers and 22 losers.

On the gainers’ chart, Royal Exchange soared by 10 per cent to close at 88k, while Livestock Feeds gained by 9.87 per cent to close at N9.24 per share.

Abbey Mortgage Bank increased by 9.72 per cent, to close at N3.95, and Universal Insurance soared by 9.62 per cent to close at 57k per share.

Similarly, Sunu Assurance gained by 9.22 per cent to close at N5.45 per share.

On the losers’ chart, Nem Insurance lost by 9.63 per cent to close at N12.20, while United Capital declined by 9.29 per cent to close at N16.60 per share.

Computer Warehouse Group fell by 6.67 per cent to close at N8.40, and DAAR Communications lost by 6.06 per cent to close at 62k per share.

Also, Africa Prudential fell by 5.56 per cent to close at N15.30 per share.

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A total of 440.52 million shares, worth N10.470 billion, were exchanged across 13,314 transactions.

This is compared with 397.208 million shares, valued at N14.170 billion, exchanged across 10,099 transactions last Friday.

Transactions in Zenith Bank shares topped the activity chart with 55.062 million shares valued at N2.605 billion.

First City Monument Bank followed with 49.59 million shares worth N449.09 million, while United Bank for Africa sold 47.39 million shares valued at N1.835 billion.

Access Corporation traded 37.24 million shares worth N834.092 million, and Fidelity Bank transacted 31.298 million shares valued at N563.89 million.

Mr David Adonri, Vice President of Highcap Securities Ltd., said the surge in market capitalisation signified the return of investor confidence to the banking sector.

Adonri said, “Banks had earlier announced a delay in the submission of their financial year results.

“However, United Bank for Africa released its corporate disclosure, saying it is paying three Naira as final dividend, so that restored investor confidence in that sector.

“The sector is the arrowhead that drives the market. That was the development that propelled the market massively today.” (NAN)

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Explosion hits gas facility in Rivers

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An explosion has been reported at Soku gas pipeline along the Soku-Elok (Abua)-Rumuji-Bonny export terminal in Rivers state.

Confirming the development, Christian Otiasah, an environmental manager in Soku community, said the facility is “operated by Renaissance Group”, noting that the explosion triggered a fire that began late Saturday night.

Although the cause of the explosion remains unknown at the time of reporting, Otiasah said the incident occurred between 10 pm and 11 pm on March 22.

“There was an explosion and there was an attendant fire. The fire has been put off. It was put off because the Soku gas plant is automated such that depending on the impact, it can shut down itself,” he said.

“In other words, it can also isolate affected lines and starve off that line. If you starve the source of oxygen, the fire will naturally go off.

“The explosion actually occurred along the delivery gas line, not in the gas plant.”

The spokesperson of Renaissance did not respond when TheCable contacted him for comments.

The incident comes almost a week after an explosion ruptured a segment of the Trans-Niger Pipeline (TNP) in Bodo community, Gokana local government area (LGA) of the state.

The TNP, a critical federal oil transport line, feeds crude to the Bonny export terminal in Rivers.

Now under the control of Renaissance, the TNP was formerly operated by the Shell Petroleum Development Company of Nigeria Limited (SPDC).

The explosion had led to a temporary shutdown and raised concerns about potential environmental damage and oil supply disruption from the facility.

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On March 19, Tony Okonedo, Renaissance Group’s spokesperson, told TheCable that operations have resumed at the facility following a “third-party intervention”.

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